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We do not offer refunds or replacements when customers enter the wrong shipping address.

We will offer refunds if you meet the following criteria:

(1) Items must be sent in the same condition as they were received using the return label provided by our customer service representatives.

(2) Email us at (name, order number, and any information about why you request a refund).

We have a 30-day money-back guarantee with a 30% restocking fee. Once everything is complete, we will process your refund, and it may take 3-5 business days to process it through your bank.

We do not accept returns of medical or health-related items.

Do not send your purchase back to the address from which it came.


If you are unsatisfied with the product, we'll do our best to make it right for you. If you need additional assistance, please don't hesitate to reach out to us using the contact details provided below:

  • Contact Number: 1 (800) 258-2472 (Monday - Friday, 9:00 a.m. to 3:00 p.m. EST)
  • Email: We're available 24/7 at