CANCELLATION POLICY

In order to provide our customers with the best shopping experience, our systems are automated, and therefore orders cannot be cancelled after they are placed.

Cancellations of orders from our website are subject to a 30% restocking fee to cover the costs of preparing the order for dispatch.

If you have any questions or need additional assistance, please don't hesitate to reach out to us using the contact details provided below:

• Contact Number: 1 (800) 258-2472 (Monday - Friday, 9:00 a.m. to 3:00 p.m. EST)
• Email: We're available 24/7 at info@focusvipstore.com